Last updated: February 2026
By accessing or using EUrouter's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you are accepting these terms on behalf of an organization, you represent that you have the authority to bind that organization. If you do not agree, please do not use our services.
EUrouter provides a unified API gateway for accessing AI models with guaranteed EU data residency and GDPR compliance. Our service routes your AI requests through European infrastructure, ensuring your data never leaves the EU. We offer access to 100+ AI models from multiple providers through a single API endpoint.
You are responsible for:
You agree not to use EUrouter to:
We reserve the right to suspend or terminate access for violations of this acceptable use policy. Where possible, we will provide notice before suspension, except in cases of severe or urgent violations.
Usage-based charges are billed according to your selected plan. You agree to pay all fees associated with your account. We reserve the right to modify pricing with 30 days' notice. Price changes will not affect existing prepaid credits.
EUrouter may offer a free tier or promotional credits at its discretion. Free tier usage is subject to fair use limits and may be modified or discontinued at any time. Purchased credits are non-refundable and non-transferable. Credits do not expire unless otherwise stated.
EUrouter does not claim any ownership rights over the content you submit through our API or the outputs generated by AI models. You retain all rights to your input content and any generated outputs, subject to the terms of the underlying AI model provider.
The EUrouter service, including its branding, website, documentation, and proprietary technology, is owned by EUrouter and protected by applicable intellectual property laws. You may not use our trademarks or branding without prior written permission.
Our handling of your data is governed by our Privacy Policy. EUrouter practices zero data retention for API request and response bodies by default. We process data exclusively within the European Union. Enterprise customers requiring a Data Processing Agreement (DPA) can contact us at legal@eurouter.ai.
We strive to maintain high availability but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance where possible. Enterprise customers may negotiate specific Service Level Agreements (SLAs) with defined uptime guarantees and remedies. For enterprise inquiries, please contact us.
By EUrouter: We may suspend or terminate your access to the service if you violate these terms, fail to pay outstanding fees, or if required by law. Where possible, we will provide reasonable notice and an opportunity to remedy the violation before termination.
By you: You may close your account at any time through your dashboard settings or by contacting us. Upon account closure, we will delete your personal data in accordance with our Privacy Policy. Any unused credits are forfeited upon account closure.
Sections that by their nature should survive termination (including Limitation of Liability, Indemnification, Governing Law, and Intellectual Property) will continue to apply after termination.
To the maximum extent permitted by applicable law, EUrouter shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our service, including but not limited to loss of profits, data, or business opportunities.
Our total aggregate liability for all claims arising under these terms is limited to the amount you paid for the service in the 12 months preceding the event giving rise to the claim, or EUR 100, whichever is greater. Nothing in these terms excludes liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.
You agree to indemnify and hold harmless EUrouter, its officers, directors, and employees from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the service, your violation of these terms, or your violation of any third-party rights.
Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, power failures, internet disruptions, or third-party service outages.
We may update these terms from time to time. We will notify you of material changes via email or through the service at least 30 days before they take effect. If you do not agree with the updated terms, you may close your account before they take effect. Continued use of the service after the effective date constitutes acceptance of the updated terms.
If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
These terms are governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Amsterdam, the Netherlands.
For questions about these terms, contact us at legal@eurouter.ai. For general inquiries, visit our contact page.